'I find Brother printers, in general, to be dependable, work as specified, and are reasonably priced.' I recently recommended a replacement Brother printer for my dad and a co-worker due to the reliability and lack of issues with my printer.' 'My Brother printer has worked flawlessly for over 3 years. Here are a few comments that typified most of the feedback we received for Brother: In addition to rating printers on a variety of criteria, survey respondents were given the opportunity to describe their experience in their own words.

Brother's rating for likelihood to recommend (9.0), a very important measure of satisfaction, was nearly a full point ahead of its nearest competitors, Samsung and Canon (8.2 for both). Samsung, whose printers are sold by HP these days, had the second highest overall satisfaction rating, at nearly half a point behind (8.5). According to PCMag readers, there is really only one choice.īrother had the highest overall satisfaction rating of any printer brand (8.9 out of 10) across all types of printers. As long as your manufacturer continues to update drivers and firmware so the printer works with the latest systems, you should have similar success, assuming you choose well. More than a fifth of our respondents (22 percent) have had printers for more than four years.

Some manufacturers are addressing this by lowering the cost of consumables and increasing capacities, but 28 percent of our survey respondents primarily use third-party ink and toner cartridges to keep costs down. A major part of the expense is in the consumables: ink for inkjets and toners and drums for lasers and other page printers. Of course, the total cost of a printer isn't just the initial price of the unit itself. By contrast, in that same time laptops have gone up nearly 12 percent and smartphones a whopping 52 percent.

How to Set Up Two-Factor AuthenticationĪccording to the market research firm, Statista, the average price of a printer is $122.31, virtually the same as it was five years ago.

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